All the blinds were eventually delivered after a) a delay and b) the couriers could not 'find' the address on there first attempt ! When they arrived non of the blinds were of the widths ordered, they were all the same standard width !. To keep my client happy , (as I was away straight after the blinds were to be installed ) and your "system " for a complaint required me to photograph each blind against a tape measure to 'prove' that they were wrong . Something I could not do while I was away , I had all the blinds cut down to their correct size by a carpenter at my own expense .