Eileen Bush
The service is excellent and the equipment was delivered the following day as promised. No complaints there, and a great peace of mind for me and my 98 year old mother. Not happy though with the key safe I was sold for £19 pounds. Very poor quality and can buy it on Amazon for £9. I bought a much better key safe on Amazon reduced from £30 down to £14. Looks very smart and easier to use. Would like lifeline to refund the £19 to my Mum.
Helpful Report
Posted 1 month ago
Dear Eileen,

Thank you for your feedback. I am pleased to hear that you have had an excellent experience with our service.

I am sorry to hear you are unhappy with the Key Safe you have received. Please do not hesitate to get in contact with our customer service team to arrange the return and refund.

In the meantime, please feel free to get in touch should you have any further queries or concerns.

Kind Regards,
Posted 1 month ago
Lifeline 24 is rated 4.80 based on 4,202 reviews

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