Joyce Bowyer
Connected alarm for my mum, made contact with call centre but they didn’t have any details about her setup. Had sent in information Friday morning and setup and tested on Monday. Operator telephone back 30 minutes later and set they had now setup her details. I said we will do another test call to check everything, but he said it was not necessary. How do we know they have been setup correctly?
Helpful Report
Posted 8 months ago
Good Afternoon,

Thank you for taking the time to leave us a review, we appreciate your feedback. I'm sorry to hear about the first time experience you have had with your mother's alarm system.

As the alarm connected to our team when you initially tested, it sounds as though everything is setup correctly in regards to the equipment itself. Please do feel free to test the alarm whenever you wish, to put your mind at ease.

If there is anything else we can help you with at all, please don't hesitate to contact our customer service team on 0800 999 0400.

Kind regards,

Posted 8 months ago
Lifeline 24 is rated 4.80 based on 3,720 reviews

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