Joyce Cahill
Very disappointed with the set up. I took a lot of time and trouble to enter my aunt's details on line. When we first tested the alarm we were told no details were registered and it couldn't be used. Went home and called Lifeline24 and were told that the details were all there and they would check with the call centre to find out why they didn't have them. Phoned to test things yesterday and the call centre lady left us to deal with another call. Think we're set up now but who knows!.Joyce
Helpful Report
Posted 1 year ago
Dear Mrs Cahill,

Thank you for taking the time to leave us a review. I am sorry to hear of the initial experience you have had. I have arranged for a member of our customer service team to get in touch and ensure that you have managed to complete the testing steps.

If you would like to discuss anything in the meantime, please do get in touch on 0800 999 0400 and we will be more than happy to assist you.
Thank you again for your feedback.

Kind regards,

Posted 1 year ago
Lifeline 24 is rated 4.80 based on 3,717 reviews

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