Thank you for taking the time to leave us a review.
I’m sorry to hear that you feel our prices are steep. We always aim to keep our prices low, ensuring they are competitive and therefore affordable to as many people as possible. Due to the “plug and play” technology, the equipment we supply does not need to be installed by an engineer, therefore speeding up the process as no appointment is necessary and again, helping to keep our prices low.
Installation is not something that we charge for as it is not something that we offer. Our pricing covers the 24-hour monitoring service, rental of the equipment and a one-off pre-programming and administration fee. We also offer a price match guarantee, meaning that if you can find a similar service for less, we will always match it.
Setting up the equipment is very straight-forward, however, if you do require any assistance our customer service team would be more than happy to talk you through it. Please don’t hesitate to give us a call on free-phone 0800 999 0400.
Please also feel free to contact us on the above telephone number if you wish to discuss anything further.