I purchased 4 cook books for click and collect, the process was simple, easy and straightforward with their great web site. I received a email about an hour after checking out that they were ready for collection, this is super quick! The books were beautifully wrapped free of charge with a free gift card. The member of staff was very patient and accommodating at the check out even though it was after closing time and many customers in the queue. This is a really awesome book shop, they literally have every single Jewish book in the world!!! I love it that they have all the new books as soon as they come out. They are truly pioneering in the judaica world. Highly recommended.