Buying a house is more than just a financial purchase, it’s an emotional journey! For us it was a dream to own a house, with a complicated credit history we never thought it was possible. We started working with Matt Collinson a while ago, he looked at us in detail to understand our case fully before looking at products. Getting a DIP was the first amazing thing Matt achieved, but this was just the start! He guided us through the properties available in our area, looking for any potential issues the mortgage company may have, and advising us on offerings - he would reply to us at weekend when we saw the properties and supported us through this process. On apply for the full mortgage, the time, energy and support that both Matt and Laura Aves put into our case was above and beyond what I could have imagined. The mortgage company needed so much information due to the complexity of our case. Laura and Matt helped every step of the way - I even started to enjoy my daily emails with Laura!! I cannot begin to tell you how grateful we are for everything they have done for us. Receiving the full mortgage offer was just amazing - but to hear the excitement in both Matt and Laura’s voices as they communicated this proved that it’s not just about getting a mortgage, they genuinely cared about our case - something I will never forget. For anyone thinking of using another broker - stop now - you will not get this level of service from anywhere else. Matt and Laura - again thank you for making my families dream come true.