I ordered an essay outline for a paper that would be roughly 3500 words equivalent - the first half of the outline met the word count and grade level requirements in terms of quality of content, but the latter half contained content barely reaching half of the required word count and briefly skimmed over the main aspect of what the focus of the outline should have been, and used an outdated edition of an academic textbook to reference this short, insufficient summary instead of going into the subject in depth as I paid for an outline corresponding to a 1st grade level. Clearly there needs to be more quality control involved.