Bought from them for the first time. Didn’t like how it fit me so decided to return it. First of all they made me pay for returns but I thought, sure it’s a small company, so I understand. Then they took 2+ weeks to process my refund. When they finally processed it, they only returned the blazer and tried to claim I didn’t send back the trousers. They told me the parcel doesn’t look tampered with and the weight was only the weight of one item (400g on the dot is what they quoted). I found my return receipt (thank God!) which stated it was 1,390g that I sent back (keep in mind the packaging was just plastic). So they Tryina tell me the trousers alone were nearly 1,000g ? Anyways they tried to scare me into getting my money back from the post office and not from them. And we’re so rude throughout the whole thing, had me feeling like I was a liar and a thief. Disgusting experience will never buy from them again.
2 years ago
Lavish Alice has a
4.7
average rating
from
629
reviews
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