“I would just like to say a huge thank you to Samantha Quinn who helped me yesterday in my Disciplinary. I was very impressed with her as being professional knowledgeable, and assertive when necessary without coming over aggressive, and I felt she was in control in the hearing, with a calm and understanding of the situation from both sides, treated me with respect and understood complexity of the case very quickly, and I if ever I need help from an employment advocate/rep again or if anyone asks me, Samantha Quinn would be the person i will be turning too, thank you for sending Samantha to my rescue. ” John Blackwood, CAB, St Helens