Ordered a garment online for collection from store. Received immediate order confirmation but 8 days later, still waiting to hear that my order is ready for collection. No updates or any other further communication since ordering. Yes, it does say on the site "Your order should take 5 - 7 working days to arrive in store". Nevertheless, still a bit of a shock both at this time of year when you're likely to be ordering in time for Xmas (order placed at beginning of December), and in this day and age of online shopping. This company need to pull their socks up!