We spent a lot of time researching before choosing a Teltos quartz worktop from Landford Stone, even visiting Cosentino, the Silestone UK headquarters to compare quality. The uniformity of pattern of quartz was the main reason for our choice over granite, and we selected Anchor Grey as we didn't want a sparkly finish. We now have a number of pieces of glitter and white flecks in an otherwise totally grey surface on the island piece of our worktop which Landford have advised cannot be removed, apparently they are from dust in the factory during manufacture. There were none of these irregularities in the sample in the Landford stone showroom or in the other pieces of our worktop. We are now left very disappointed in our once in a lifetime purchase and although we love the colouring, the Teltos product is not the same quality as Silestone, although it is of a similar price. Update...... Thank you for replying to my concerns, although you have chosen to remain nameless. Many of your staff were brilliant, we cannot fault Andy the templater, the team of Fitters, Nick who assessed the flaws or Joanne who replied promptly to my emails, however they are all let down by your Sales staff. I am very surprised at your suggestion to visit, we are obviously valued customers as we DID visit your showroom on two occasions but presumably not remembered! We met Ryan on our first visit who showed us some samples, and on our 2nd visit the lady appeared so eager to take our order and get us back out of the door we never even knew her name. The revelation we could have chosen our slab actually makes matters worse, we were not invited to view whole slabs on either of our visits, we were never even told this was an option. We would have seen this as a fantastic opportunity to feel connected to our purchase and I am certain we would not be in the position we are now, as we would never have chosen the piece we have ended up with for our island. I can categorically say we made our purchase despite your Customer Service certainly not because of it. I understand the flecks are only 2mm but when two of these are in close proximity, and unfortunately right in front of a place setting on the breakfast bar, it really stands out. I also do not understand why we have flecks of glitter on one piece but not on the other two. As Nick agreed, once you notice these blemishes your eyes immediately go to the them. My heart sinks each time I enter my kitchen. What was supposed to be the crowning glory of my new kitchen has turned into something that reduces me to tears, I just keep thinking of all the money we have spent only to be so disappointed - we are certainly not enjoying our purchase. We were recommended by friends to use Landford Stone - we will definitely not be passing on that recommendation to others.