Mandy Cardy
I popped into Lance James, Hertford after checking out their web-site & seeing that they do on-site repairs & adjustments. I had two link-bracelet items to be re-sized, both of which were done within 15 mins & at minimal cost.
I also wanted some advice on a new wedding ring for my wife & can honestly say that it's one of the best customer service experiences I've had in a very very long time.
Not only were the adjustments made perfectly (& with obvious skill), but the product knowledge & passion for the craft is obvious.
I could not thank thank them enough & will be returning to purchase a ring soon.
Posted 1 year ago
Lance James the Jewellers is rated 4.77 based on 47 reviews

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