In short... I have made two orders from Lamspy in the last 2 months. An order was made in July which came within days. So happy with that order ( the order was the same as one of the lights I had already ordered in May) I made an order at the end of May 2021 and am still waiting towards the end of July 2021. I have sent numerous messages, they have not got in touch with myself only in response to my messages. Each time an enquiry has been made they have pushed the date back. No pro-active communication from Lampsy. Which equates to poor customer service. Based on the latter experience I am not satisfied. Poor service, unfortunately.