I was pleased to find LampShop were able to supply an obsolete light fitting at a reasonable price. I telephoned to query whether I had selected the right starters. The phone was answered quickly and I didn't get passed from person to person. The man I spoke to was helpful and confirmed which starter was the correct one for the tube I had selected. I will now get a little extra life out of my light fitting, so all good! Delivery was good, but was 24hours after anticipated. However this was in the week before Christmas. The tubes arrived well-packed and in perfect condition, as did the starters. The courier was courteous (DPDLocal).