The light itself is of good quality and it was delivered reasonably quickly.
The problem was the lack of communication from the company. There was a problem with checking out when buying and I wasn’t sure if the transaction had gone through. I waited for the confirmation email, but, it never arrived. I contacted customer services who apologised and said they would re-send confirmation. That didn’t arrive either. The first and only communication that I received from the company was to review the transaction.
I didn’t even receive a notification of the item being sent. I am sorry but this was very poor customer service from the company.
By the way, because I didn’t know that the item was due to be delivered, I was not at home when the delivery was attempted. I had a 4 mile round trip to collect the item from the designated post office! I would think twice about using this company again.
3 years ago
LampShopOnline has a
4.6
average rating
from
13,585
reviews
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