My wife and I would like to compliment Lakeland on the quality of their products and packaging, but in particular the prompt response received form both Paul and Liam to a couple of queries. Over the years, we have purchased many coats and jackets, shirts and ' man bag ' both on-line and via Lakeland stores in Beverley, Windermere and Chester. My wife's most recent purchase on-line was the 'Blush Pink Biker ' jacket (not that she needed another jacket) and she was 'Tickled Pink ' !! ordered Saturday 6th July - delivered (today) Tuesday 9th July. She has today purchased a Ullscarf coat - colour Clay, today. Can I suggest Lakeland sell additional wardrobes !!!! Many thanks for all your assistance on sizing and odd queries - keep up the good work. Regards Jan and Alan (Member number YL092472) - Order ref: 1907122021 and 1907133139