During a few days trip to Chester Zoo, my wife and I managed to find the Lakeland shop (again !!!) and she purchased a fantastic leather winter coat with hood and associated fur. A brilliant bargain. We have shopped here, Cumbria, Beverley and other stores and as a member (YL092472), receive e mail offers. My wife today received a Penny Quilted Leather jacket (Burgundy) which is amazing. Beautiful leather, well designed and extremely well packaged. Delivery was spot on and there is no doubt we will be returning or purchasing via e mail in the future. P.S. I did contact Lakeland by e mail to thank them and received a very nice reply by return.