Omg I adore Lady V dresses!! They're fabulous! I initially ordered 2 dresses, one of which didn't fit so I returned it and within 4 days of me posting it, I had the refund in my account and a lovely email accompanying it. I then, realising the quality of the dresses, ordered myself 2 more. They are just fabulous, the fabrics they use are excellent quality and the dresses are so well made. I would add that the different designs sometimes mean that you may be one size in one dress and the next size up in a different design. However, now knowing the quickness of their refund system, this doesn't bother me. I would definitely recommend Lady V to anyone, I'll definitely be ordering more in the future.