I ordered some bedroom furniture in December and 3 months later, I am still waiting for some of it. There was nothing to indicate that it would be out of stock at the time - had there been, I wouldn't have placed an order. I've chased multiple times and I was firstly told there was insufficient stock in the website (despite it still being available for sale online). Then I was told it had arrived in France but there were "IT issues" causing further delays. Customer services keep fobbing me off with the same, copied and pasted response and nobody seems to have a clue when my items may arrive. I has issues with the courier who delivered the rest of the order (Panther Logistics - avoid at all costs). Despite La Redoute's website saying that their couriers will text to arrange a convenient time for delivery, this does not occur. Panther text about 10pm the night before they intend to deliver. This gives you zero time to arrange leave from work/someone to wait in. They don't provide a phone number to reschedule deliveries and the "tracking link" which they send in their text messages doesn't let you track the order, let alone reschedule. I was hounded by a delivery driver who was trying to deliver despite me phoning customer services (having searched online for a number to no avail and replied to the automated text message in the hope that this would result in me receiving a number - it did). Panther's customer services didn't bother to tell him that I'd rescheduled so he kept phoning me to say that he was on his way and I kept asking him not to bother. He then turned up at 10pm in the evening, despite the cancellation, but told La Redoute that he has delivered at 7pm. Oh and Panther actually managed to lose my kingsized bed. They told me it would be delivered one day and they cancelled because they had lost it! All in all, an utterly useless combination. Avoid La Redoute furniture unless you want a load of agro.