"My husband has been using K&M for several years now and when my central locking failed and my door handle broke, he told me to go there. Being a well-seasoned wife, I ignored him and went to a Kia service centre / dealership first. They told me they would charge me £48 for diagnosis (although they would be kind enough to only charge me once even though there were two problems, which a) were clearly interconnected, b) I had told them what the problems were and c) one was a broken handle, which if you need £48 of labouring to diagnose is worrying on many levels) and then they couldn't fix it today since they don't keep any parts at the garage. So I got back in my car, went to K&M, and had a nice chat with Gary about the problem. They had a few cars in the diary already but he looked at how they could fit me in. Two hours later, the car was repaired on both fronts, to the incredibly tidy sum of £40. By this time there were several more people dropping off and collecting cars, all of whom seemed happy and were being treated as courteously as I was. As much as it pains me to concede it, my husband was right. K&M is a really good garage from my experience today. Thanks!"