We’re impressed with the quality of the door but lees so with other aspects of the KLG experience.
When the door was fitted, it had the brass coloured door handle that we requested but a steel coloured letterbox. That matter was resolved a few days later.
The threshold strip is steel coloured rather than the brass colour we expected.....to match the handle and letterbox. We accepted the explanation re the discolouration of brass coloured door thresholds but if we had been told that at the outset we would have had a steel coloured letterbox and handle to match.
The material lining on the door frame has now come away from the door frame. Hopefully that issue will be resolved next week.
We’re not entirely happy with the channel on the doorstep threshold. It collects water and we believe it is potentially dangerous but we have been told by KLG that that is the way the door is made.
Lovely product, shame about the negatives.
3 years ago
KLG Rutland has a
4.8
average rating
from
616
reviews
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