We first contacted KLG Rutland over a year ago because we were looking for a company that specifically specialises in conservatories. Even though we live outside their normal area of operations, they agreed to come up to us and do the project. Since it was part of a big refurbishment of ours and we were not sure about dates, the project got delayed, and we also kept changing our mind about the final dimensions. Throughout this decision making process Danny Dixon accommodated us wonderfully, and issued several revised quotes without complaining, or making us feel uneasy. When we finally agreed on a rather narrow conservatory, Gary the surveyor came for a second visit to finalise dimensions and details. On the agreed date the building team came, consisting of 3 people, they worked fast and efficiently and got the foundations, grounding and the walls done in 2 days. Several days later another team came to fit the French door and the roof. When at one point it looked like there might be a problem with pipes that need moving, the team immediately took responsibility, put the problem solving cap on, talked to Kevin, the manager, and agreed to do diversion there and then. Thus the team was able to install the whole glass part of the conservatory. The result? 3 days in total for everything, minimum disruption, high quality work. We were impressed with the serious work and professionalism of all the people we came across from Danny the sales manager, and Gary the surveyor and the two teams who installed - we have had a wonderful experience, and would recommend them without hesitation!