Everything was good. Our driver met us after baggage claim holding a sign of my name. He waited patiently until we retrieved our luggage which was at another baggage carousel on the international arrivals section. KiwiTaxi even allowed us to drop off all our luggage at a stop-off point before we headed to our final destination. They still charged us for this drop off even though it was on the way to the destination. It wasn't out of the way at all. For this reason, I'm giving it a "Good" rating and not "Very Good" rating. The driver spoke a little bit of English, so that was nice. I would use KiwiTaxi again in the future.