I recently purchased a soft close magic corner unit for £135 from Kitchen Fittings Direct. It arrived promptly and the box it was packed in was in excellent condition. As by law a customer has 30 days in which to check the condition of any goods I decided not to check the contents immediately and leave that up to my kitchen fitter. As he was on holiday he did not check it until almost 4 weeks after the delivery but when we inspected the contents we found that it was slightly bent and would probably not work properly. It appeared to us that the unit had not been manufactured properly in the first place and it was not the fault of Kitchen Fittings Direct that it was misaligned. This should have been easy for Kitchen Fittings Direct to check. I contacted the company about being sent a replacement unit but they said that as I had not checked it within 10 days and returned it within 20 days they would not comply with this request as it broke their returns policy. They suggested that I get the screwdriver and try to bend it back into position but naturally I was reluctant to do this as if I had not done this properly it would have meant that I had lost my right for a replacement or refund. Further, they even suggested that the goods may well have been damaged while in my possession which I found insulting. I pointed out that under the Consumer Rights Act of 2015 their returns policy is illegal as a customer has 30 days in which to check goods and should expect a replacement or refund if they are faulty. Despite my protestations about this illegality they refused to give any recompense. I have purchased hundreds of products via the Internet but I have never found any other company that does not respect legal consumer rights and so I would definitely not recommend that anyone use this company.