We have just had a velux loft conversion completed by Kingsmead on time and to the fixed price we agreed beforehand, during a pandemic. Despite the uncertainty of the situation the build started on the date that was planned from January and the only hold up to the build was when there was a national plaster shortage! The tradesman who came to work on site were all professional and friendly. They completed a high standard of work and we are thrilled with the standard of the finished job. However, we did have a number of issues with the plumbing, mainly caused by a lack of communication from the plumber to us, meaning we had to get him to return several times to put things right that could have been done correctly in the first place with a bit of communication. Like another reviewer, I would advise that you stay close to the project and make sure you ask the tradesman what they are doing before they do it. We engaged with our plumber at the outset to ensure what we ordered for the bathroom would fit. Despite this, we still had issues, complicated by the pandemic making getting hold of things more challenging. Having never completed a project like this before, I would have just appreciated some better guidance on the plumbing side, rather than the plumber just going ahead and doing things before consulting with us. Having said this, when I queried things or made any challenges, Adam responded quickly and efficiently and everything we raised was completed to a high standard. We even had some issues with wardrobe installations after the job had been completed which they assisted us with and didn't charge us extra. I would definitely recommend Kingsmead to anyone looking for a company to complete a loft conversion. We are very happy with the end result.