I deeply regret changing to kinex. The Bristol sales rep Sebastian did a number on me. Nothing but issues ...I'm supposed to have 1 line and broadband approximately £35 a month plus vat. 1st bill £132 second £94! Customer service representative promised to sort it out but nothing yet. My broadband dropsout every time we get a phone call. Nobody installed the service-they mixed up the change of supplier and I had to do the leg work whilst psyo g both suppliers. Initially I had confidence Kinex were going to help me but now I'm not convinced. I'm being grossly overcharged with a service which isn't working. So my only advice is to avoid kinex and veristar. Why cant companies just deliver the service they promise? The salesman lied, the company promised to resolve the issues but I have to chase them every step of the way. If I ran my business like this I would be out of business.
Helpful Report
Posted 5 months ago
kinex is rated 1.10 based on 116 reviews

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