AVOID AT ALL COSTS k1063088 Absolutely disgusted with Kinex after 1 year of issues I was finally advised I was due a refund. I gave them my bank details with explicit instructions that these were only to be used for refund purpose and in time got an email advising they would refund the money. Appparantly the cannot do cheque payments. Yesterday they Took the money OUT of my account. I now have to go through the process of complaint to Public Services ombudsman and Financial services ombudsman as they are now owe me twice as much money which has caused financial hardship and up until now taken a year to refund!!. I also have to contact my bank as they have illegally taken payment and what guarantee do I have that they won't continue to take payments???