"Had an out of the blue phone call from them saying they could definitely save me money on my phone line and broadband and made an appointment to come on 30th November. Received a call about 1 hour before due to say he had broken down and made another appointment for 5th December. This was confirmed by telephone on 4th December. Didn't turn up and after 3/4 hour I phoned and was told he had broken down. Either that's the greatest excuse ever used or they need better vehicles. I told them not to bother as, if they couldn't keep appointments or communicate better how could I trust them with my busines"