Order a cot arrived and the box was all work men’s foot prints and bashed, Opened the box up and two parts of the cot was damaged, waited over 7 days for replacement which I Pacifily sent pictures from the instruction manual two advise what parts were damaged, I then was told the parts would be here for 12pm low and behold 3pm it turns up not only this but I have now opened the box to find they have sent the wrong part out 😭😭 when I called which I was on hold for 15 mins with a constantly reminder that I was first in que and my call was important to them. I now have to wait till mid day Wednesday to find out when the parts will be with me... Absolute joke when I explained to the man my baby is here in four weeks he kindly told me “no I’m not taking that ur baby is here 14 days as you could go over”