I ordered several items from the Baby Style Bordeaux Ash range in mid May, I was given a delivery date of July 2nd. After over a week of no furniture and no contact from Kiddies Kindom I sent 2 emails, both of which were ignored. I phoned their customer service team on the 12th and was advised the my order was delayed until the end of August, they had no explanation for why I was not informed of the delay and their customer service was appalling. No apologies or resolutions were offered. After more phone calls I was told two items would be delivered by the end of July and the rest of my order by mid August. Bearing in mind, I stressed the fact that my baby is due at the end of August and currently have no storage or place for her to sleep. At the beginning of August I phoned them again to enquire as to why my two items hadn't been delivered, I was then told that my order could not be delivered until the end of August. Again the extremely unhelpful customer service department could not offer an explanation for them not contacting me regarding ANOTHER delay. I asked to be put through to a manager and was hung up on THREE times before I eventually spoke to a manager. He informed me that my items would be delivered on the 20th of July and said he would give a 5% refund (£45 is hardly compensation for my order being TWO MONTHS late). Now on the 20th of July I phoned up this morning as I was told I would be contacted by a courier prior to my delivery date, as I had heard nothing I contacted Kiddies Kingdom. I was told they would contact me with an update within half an hour. No update so I phoned again, he was still waiting and would phone back after an hour. Two more hours and I had to phone them back again, they had apparently attempted to call me which is completely untrue as my phone has been on and had full signal. I have now been given another delivery date for the beginning of September. This company is a complete joke, avoid at all costs they are horrendous, have no consideration for the customer and will pass blame at all costs regardless of them not providing any information regarding delays and myself having to contact them EVERY time after a missed delivery date. My baby is now due in a week and everything is packed in plastic boxes awaiting the furniture.