Julie
Ordered My Babiie Pram last Tuesday with 48 hour delivery and the only contact I have had is a confirmation email of the order and payment taken from my bank. Today is day 6 and still nothing. I have emailed (no response) and spoke to customer services twice. Lady I spoke to at 9am this morning said she will call the supplier and be back in touch with me today with tracking reference number. It’s now 16:30 and still no response. So at the moment I’m left with no Pram, money taken from my account and no explanation as to what’s going on or any indication of when it may arrive. To top it off I got rid of baby’s original Pram day after I placed the order on the belief I’d have had new one next day. Really poor customer service and agents should not make promises they do not keep
6 years ago
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