I was given a price over the phone which more than tripled when the locksmith got to my door. He took one look at the door and tripled the fee, without any examination of the locking mechanism. He then proceeded to charge me a cancellation fee when I opted not to have my door lock drilled and replaced (which I do not disagree with - common practice) but it was only after the payment was taken that he asked questions about the locking mechanism. His assumptions that my door was a “security door” which locked automatically were incorrect and he simply shrugged and said it wouldn’t change matters. I don’t know if that’s true or not, but either way, his approach was amateurish and frustrating. I would definitely recommend people go elsewhere. The only positive point was the response time was under 1 hour, but that doesn’t make up for the shoddy workman.