Absolute scam, abysmal service; AVOID BEING RIPPED OFF BY THEM. Quoted a 'total' of £70 incl VAT, technician turns up and increases it to £130. Technician is unbelievably rude, aggressive and unpleasant, asking provocative questions like 'so you don't want this door unlocked then'? I tell him to call the company, and I do so myself. He storms out and leaves. Absolutely NO professionalism whatsoever. Also very much got the sense that he thought he could intimidate me, me being a young woman and him a large man. Patronising and sexist manner. Called them twice, was told I would get a call back. The next day, I still haven't. What a joke. They advertise as licensed-they're not licensed nor MLA (Master Locksmith Association) approved. So, false advertising. In short, read the other reviews on Trust Pilot. They've done this to tonnes more customers, quoting them £59+ VAT then ripping them off for £220-500 when they arrive and taking advantage of people's goodwill. They also take card details and make UNAUTHORISED CHARGES ON PEOPLE'S CARDS and then lie about it. Which is theft. So: fraudulent, thieves, liars and scammers. Will be reporting to Trading Standards for investigation.