MORE THAN 5*s EXCELLENT all round! No quibble replacement of complete set -dining table,chairs,settee and companion set which had all rusted under warranty.( Fault in coating now rectified.) Kettler customer service staff very helpful,polite and efficient as were the delivery men from Panther group. Kept informed and up to date with progress of claim/delivery throughout. Delivery within 7days of making claim ,faulty furniture collected at same time. Highly recommend - wish all companies were this efficient. Furnitures great quality too. Thankyou very much.