I purchased a table and 6 chairs and to my dismay, the table and 4 of the chairs were damaged and very badly built!
I waited long enough for a response, to be told that they were only replacing the table and 4 chairs leaving me with 2 chairs from the full set which were used as I purchased the set for an occasion!
As I had explained that i purchased this as a set and almost the full set was damaged I kindly wanted the full set replaced, not to be left with 2 chairs from another set! I found this ludicrous and appalling that they would only offer me a full refund and not a replacement full set! All of this for 2 chairs!
Appalling customer service!! I was looking at purchasing more garden furniture but will certainly not be buying anything from this company!
1 year ago
Kettler has a
4.4
average rating
from
2,082
reviews
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