The process from ordering the door to completion was hassle free. Johnathan in the office was approachable and willing to offer advice but not pushy trying for the hard sell. The surveyor was professional and listened to concerns putting your mind at ease and then gave accurate weeks for the installation to be carried out. Fitting of the door was hassle free thanks to the fitter and his experience. The fitter was polite and professional, with a smile. He kept disruption and mess down to a minimum, Having fitted the door he cleaned up and took the old door away. From start to finish the whole experience was stress free with the end product just what I wanted. Pricing of the door is competitive and I would have NO hesitation in using KETTLES again or recommending them. 10 out of 10 through out Thank you