The experience has been fought with issues from beginning to end. The website only half took my payment, yet keen gardener issues me an invoice, even though there was never going to be a delivery of a green house. The customers services were friendly but ineffective,and actually lied about a price increase in the green house, encouraging me to place my order now or I would be charged more. the greenhouse is still listed at the price I paid, The green house took way more than the 7 days stated on the website. The delivery company, partially delivered the greenhouse and then contacted me at 9:00 am the next day, when I was at work, telling me that they would be delivering between 7 am and 6 pm that day, and giving me no option to change the delivery time. So the frame was left in a box on my drive way. On unpacking the green house many of the plastic components were broken. Only upside is that the green house or the part that I have been able to construct so far seems to be good.