Ordered the Hartman Berkeley Bronze/Amber 107cm dining set in April 2022 (order number 1300975795). On delivery found that one chair was misaligned causing the chair to rock. Spoke to Kate at Keengardener who was extremely helpful and friendly and sorted the problem with Hartman who dispatched another chair. The product overall is good, sturdy but light enough to move around as required. Seat covers are of good quality and the parasol is robust and easy to open by use of the winding handle.
One major concern and disappointment to me is that I ordered the product via the TopCashback website and the potential saving was a key factor in the decision to buy from Keengardener. Unfortunately, the cash-back has so far not been forthcoming. I have raised a claim with TopCashback, who have confirmed the claim as valid but inform me they are waiting on Keengardener. This is disappointing, as reflected in my marking but I hope the claim is resolved soon.
1 year ago
Keengardener has a
4.8
average rating
from
7,530
reviews
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