We went through a 6-months long loft conversion and 1st floor rebuild, while leaving in the house, in the middle of winter. And still... dealing with Just Value Doors was by far the most stressful and painful part of it all. First of all, they lied, oh sorry "estimated in good faith", their delivery times, stating 4 to 6 weeks, when in fact it took them nearly 4 months. Their false promises meant that I chose them, over reputable local suppliers. The first part of the products (not all components!), was delivered 8 weeks after the order was placed and paid in full. Further delays were caused by them repeatedly delivering scratched and defective glass panels and wrong components. Overall, it took 4 months for the order to be delivered in full - far cry from the promised 4 to 6 weeks, and the quality was far from what they advertise it to be. Through the whole process, they did very little to listen to my concerns and repeated over and over again that they made no false promises. I was so frustrated at some point that I asked for a partial refund and was ready to return everything and place an order with local suppliers, even if it cost me more money and time. Any such request was flat rejected and they simply said they would not look at any possible compromise until they delivery the full order, no matter how long it took or how many things they got wrong along the way. It was upsetting, frustrating and bordering offensive. They did promise a partial refund as a gesture of good will once the order was completed, although they did not specify any amounts. Well, they refunded £100 from an order of just under 3.5k. I took this as another insult and it proves once again how little do they value and care about their customers. I would never ever use this company again and I share my experience with anyone who cares to listen. If my communication so far with Just Value Doors is anything to go by, I expect them to post a patronising response to this review, twisting things and quoting terms and policies with the inevitable "in good faith" expression that they so love to hide behind. One thing to note is that they ask for a review (many times) when an order is placed and you've had a lovely chat with a nice sales person. Perhaps their results would be different if reviews are left after products were actually delivered. Stay clear from Just Value Doors.