Door delivered on time. Half of it was missing. The delivery driver took it back as I’m not prepared to sign for half a delivery , the driver said he would return it back to the factory and return the following week. No door. Rang customer services and they hadn’t heard that this had happened, apparently the driver should not have said what he did, I was not to know that the factory and the company who sold me the door didn’t talk to each other, as I was informed. The lady who I spoke to yesterday said she would me the following morning with an answer, it’s now 1.30pm nothing, so I rang them back and spoke with someone who had no idea and said he would find out and ring me back! I hold out no hope. I would like my door by the weekend or a full refund please.