The quality of the items, and the packing of them for dispatch, by Jumblies Models is excellent. Their prices are usually cheaper than other retailers, but they have a tendency to announce things they haven't got in stock, and don't give you a scheduled arrival date for these items. That is the only downside to their business. If you don't mind waiting for an item, you will get it cheaper from Jumblies Models. Overall service and communication is very good, but as stated, the downside is they don't always have what you want in stock when you order it. I will use them again, and I can recommend their service to anyone...but not if you're in a hurry for an item.