Unimpressive and disappointed. Decided to buy locally rather than through a large chain. Went to the New Mills show room, which had Covid posters up and 'closed' posters, but nothing to imply that it was closed down (website still stating 'Our main branches in Derbyshire at Ashbourne and New Mills are now open for collections' on the home page). Phoned and was told about Cycles Recon in Marple. Chap there was very helpful and pleasant, but site very limited in terms of a 'showroom', and appears to be more of a place for servicing, not least as is tucked away in the back of an old mill. Did buy a bike though as was made a very good offer. Have phoned JuicyBike to ask for instructions (would like to know how best to use the battery, etc), and still waiting for the email link. Was assured that the battery is upgraded, but do not know how to be able to confirm this. Almost impossible to speak to a person at JuicyBike; have only managed once so far. Love the bike, but still not convinced that I have bought the right one for the terrain around here