Ordered a bath, bath panel and screen from this company. The listing states 2-5 days for dispatch. After 5 working days I had to contact them for an update as I'd not heard a thing from them. They advised that it wouldn't be delivered until the 17th (7th working day), I was fine with that. On the 17th, I requested a time from them for delivery, the guy phoned me when he was 20 mins away, only the bath and the screen was delivered. I was told that the bath panel would be delivered on the 22nd, but no one turned up on that date and no one had the decency to let me know that it wasn't going to be delivered which meant I stayed in all day for nothing. I had to then chase them again for another delivery date. It finally arrived on the 29th, 3 weeks after my order. I have tried to complain, but once these guys have your money, they don't care and just blame everything except taking any kind of responsibility themselves. I originally ordered the bath set with plumbing world, but I cancelled it as the earliest they could deliver was the 21st. These guys have zero customer service and actually think its perfectly fine to mess people around! Avoid!