This company is a rip off company that is run from China not UK!! well sewn by someone maybe in UK not sure paid internationally delivery but label had a Chinese address and a maidstone address. I ordered 10 dresses costing over £850 pounds I put 3 separate orders in one after the other paying for separate delivery fees! they all arrived in one large package squashed in. which made the dresses arrive in such a mess they would need steaming! but that was not the worse of it every dress did not fit and I had them all custom made, understandable that they may not all fit exactly due to measurements but these dresses was so far wrong every one had to be altered to fit all made to big! one of the dresses was for a 10 year old and length would have fitted a 3 year old and I know this because I also ordered one for a 3 year and they was the same in length but slight bigger top parts! after many emails and I mean many of requesting photos which I sent in my first email they kept coming back requesting a different thing which again I re sent as all the information was in the first mail each email taking 24 hours to respond. they basically couldn't care less once they have had you money. I wish I could show the emails and how bad there customer service is responding with a couple of words not actually answering anything!. they will not except any failure. When I finally got them to realise there errors they offered me a refund of £60 Pound which I'm still waiting for! which is an insult I basically paid over 850 for material! after I had to have each dress altered at £43 pound not forgetting the amount I paid for in the first place 7 ladies dress at 102 pound and 3 children dress at 50 this was a disgrace! adn one of the dress could not even be fixed!!! AVOID THIS COMPANY AT ALL COST regardless of any pre order mails where there assure you that everything will be fine delivered on time and so on