Steve got me in to plaster a bathroom and wc. He then went on holiday leaving me to deal with the client and the clients electrician. Progress was hampered by electrician who didn't really know what to do and pan was left in situ for me to try and work around. Customer complained about plaster on architrave and when I invoiced for my time and materials I was underpaid by £200. I won't be using joy or recommending them to my many customers past or present. I had the feeling Steve had bigger fish to fry and perhaps forgot what it's like to be self employed and on the tools.