Our broker, Celeste, was excellent - very well informed and helpful. Unfortunately when the case moved out of her hands and onto the 'processing' team it was a pretty painful experience. Things moved very slowly, they didn't keep me updated with progress and I ended up having to do all of the chasing to keep things moving at the right pace - I was effectively doing the job I had paid them to do!
8 years ago
John Charcol has a
4.9
average rating
from
2,337
reviews
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