John Charcol have been absolutely amazing! As first time buyers especially in these uncertain times, we were really anxious about getting on the property ladder but our mortgage adviser Lawrence was brilliant in answering all of our questions and making sure we were comfortable with all of our decisions. Samantha was also fantastic with explaining all our options regarding insurance policies and the “serious stuff” which made the whole process much easier to understand! We couldn’t recommend John Charcol more highly and are so grateful and lucky to have their expertise during our journey!