I ordered a conservatory in March 2018 and paid a deposit of over £4000 pounds. It is now November, not only is there no sign of my conservatory but they have taken over £4000 from me. Over the months I have made numerous phone calls- all to no avail. Every time I was told that it concerned a different department. When, and if I finally reached one of these departments they all said they would ring back with some information for me - none ever did of course. I have now read the Northwich branch is closed down- very convenient for 'Jobs Worth Doing' but what about their customers such as myself? My only option now is to take legal advice-yet more expense.