Ordered Jumbo Rolls & hand towels on Monday 22nd October, for next day delivery, didnt come Tuesday, phoned said only dispatched Tuesday! Came Wednesday, wrong toilet rolls, sent right ones got Thursday, courier would not take back wrong ones, they emailed return labels, I printed off, Courier came Friday took them away! Bear in mind I have to wait in for this stuff, no timed delivery, a week wasted. I paid online for it all, then I got an invoice for the correct ones they sent!! Which I already paid for. Unbelievable! You could not make it up, and one of the toilet rolls was mashed up! I cannot work whilst waiting for this order, so consequently I have lost money. Thanks for that!